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One record for every customer.

From the first call to the final invoice, set up the way your business already runs.

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See a job in KOVALA

A person at Tessellaite replies within 24 hours to book a 30-minute video call.

Four blocks come with every KOVALA suite

Lakeview DentalOne record: the sale, the project, the hours and the invoices

Sample

Bring in your customer history and the tools you already use.

  • HubSpot
  • QuickBooks
  • Spreadsheet
Contacts
Chloe Park, Dr. Ravi Shah
Deal
Four treatment rooms, $14,500
Invoices
2210 paid, 2211 draft
More about Connect

Call notes written for you, and estimates checked against actual hours.

Kickoff callOct 6, recorded in the browser

  • CommitmentAll four rooms ready before the Nov 3 reopening
  • Action itemSend the revised quote by Oct 9

Estimate60 h

Likely70 h

More about Learn

Where every job stands, and which ones have gone quiet.

  1. First contact
  2. Plan
  3. Agreement
  4. Work
  5. Billing
  6. Support
  • Lakeview DentalBillingDana Owens
  • Harbor Dental GroupAgreementDana Owens
  • Bluewater MarineQuiet 21 daysSam Ruiz
More about See

Ask a question and get the answer from your own records.

What did we promise Lakeview Dental?

All four rooms ready before the November 3 reopening. You committed to it on the kickoff call on October 6, and it is still open.

More about Guide

One job, start to finish

Follow a job through KOVALA.

Pick a step to see that part of Lakeview Dental’s record, from the kickoff call to the last invoice.

KOVALA · Lakeview DentalSample data

A job in KOVALA: Four treatment rooms for Lakeview Dental, $14,500, closing November 10, now at Billing on the way from First contact to Support.

Follow the job:

What KOVALA knows about Lakeview Dental: promised and still open, all four rooms ready before the November 3 reopening; the front desk needs training. Below it, the kickoff call and its summary.
The kickoff call is on the record, including the promise to finish all four rooms before the November 3 reopening.
The Work section: train the front desk, due October 28; site survey, done; rooms 3 and 4, in progress, due October 24; rooms 1 and 2, done.
The crew works from the same record. Each task has an owner and a due date.
Estimated 60 hours; an estimate of 60 hours has usually come in around 70. Hours logged: site survey 6, rooms 1 and 2 24, rooms 3 and 4 so far 22.
Hours are logged against the 60-hour estimate. Past jobs with that estimate came in around 70.
The Invoice section: billed $7,250, paid $7,250. Invoice 2211 for the balance is a draft due November 10; invoice 2210 for the deposit is paid.
Invoice 2210 for the deposit is paid. Invoice 2211 for the balance is drafted and due November 10.

Real KOVALA screens. Lakeview Dental is a made-up customer.

The problem

Stop taping your business together.

Somebody retypes the customer at every handoff. Sales keeps its notes in the CRM, the crew logs hours in a spreadsheet, and the invoice gets built from both by hand.

  • TodayYour project lead calls the customer to ask something they already told sales.

    In KOVALAThe project lead opens the record sales used and reads the kickoff notes.

  • TodayHours sit in a spreadsheet until someone adds them up for the invoice.

    In KOVALAHours are logged to the job, so they're on the record when the invoice is written.

  • TodayA customer calls for an update, and whoever answers digs through email to find one.

    In KOVALAWhoever answers opens the record and sees the stage and the notes from the last call.

  • TodayA job wraps up, and nobody checks it against the estimate until month-end.

    In KOVALAThe estimate and the logged hours sit side by side, and the next estimate shows what jobs like it took.

A week with KOVALA

The screens your team would work in.

Taken from KOVALA as it is built today, filled with sample data.

  1. Monday morning

    A list of what needs you today.

    This one shows three overdue follow-ups, a $2,875 invoice past due, and two records that may be the same customer. Each line opens the record behind it.

    Your next moves in KOVALA: 3 tasks are overdue, 2 support tickets are open, 1 job is past its close date, 1 invoice is past due at $2,875, and 1 question about two records that may be the same customer.

  2. After a call

    Call notes, with the minute each point came up.

    Record the call in the browser or upload the file. KOVALA writes a summary and lists the commitments and action items, each tied to the minute it was said. Changes to money, dates or terms wait until someone approves them.

    Notes from the kickoff call with Lakeview Dental: a summary, the commitment to have all four rooms ready before the November 3 reopening, and the action item to send the revised quote by October 9, each marked Said with the time in the recording.

  3. Before the next quote

    Estimates against the hours jobs took.

    On the last three finished jobs, hours ran 16% over the estimate. The open jobs show what they will likely take: Lakeview Dental is estimated at 60 hours and likely to land near 70.

    Hours in KOVALA: on past customers, hours came in 16% over the estimate, with a chart of estimated against actual hours for the last three jobs, and the open jobs with the hours they will likely take.

What’s built

What KOVALA does today.

KOVALA is new. Each item on this list is in the software shown above.

If you need something that isn’t on the list, Tessellaite can build it on the same record and quote it separately.

  • One record per customer, client or patient, with your own stages, fields and names for things.
  • Quotes, tasks, hours, invoices and payments on that record, with as many jobs per customer as you need.
  • Meetings recorded in the browser or uploaded, then transcribed and written up, with every point linked to the moment it was said.
  • Every estimate lined up against what past jobs of the same kind took.
  • A morning list of what needs each person, and an assistant that answers questions from your own records.
  • Moving in from a HubSpot, Salesforce, Pipedrive, Microsoft Dynamics 365, Zoho CRM or monday.com export, or any spreadsheet. HubSpot, Pipedrive, Jira and QuickBooks can also stay connected, with a sync every 15 minutes that we set up and check with you.
  • Web forms that create records, roles and confidential records, and an audit trail nobody can edit after the fact.

Find your starting point

Which KOVALA fits?

KOVALA comes in five suites built on the same record. Answer two questions to see where to start. If you move to a bigger suite later, your records come with you.

1 What do you want KOVALA to run?
2 What kind of work do you do?

Answer both and you'll see where to start.

Start with

KOVALA Sales & Marketing

Every lead, conversation and quote on one record, so follow-ups go out on time. When you add projects and billing, it grows into KOVALA Business on the same records.

See KOVALA Sales & Marketing

Start with

KOVALA Business

Sales, projects, hours and invoices on one record per customer, so the crew starts with what sales promised and you see a job running over while there's still time to act.

See KOVALA Business

Start with

KOVALA Engineering

KOVALA Business set up for engineering and test work: programs from RFQ to acceptance, quoted from what the last ones took.

See KOVALA Engineering

Start with

KOVALA Healthcare

KOVALA Business set up for therapy and rehab: one patient record from referral to discharge, shared by the whole care team.

See KOVALA Healthcare

Start with

KOVALA Real Estate

KOVALA Business set up for agents, brokers and property managers: every client, property and deal on one record.

See KOVALA Real Estate

You can also ask the assistant in the corner or book a walkthrough.

Next steps

Getting started, and what it costs

  1. A reply within 24 hours

    A person at Tessellaite writes back to book a 30-minute video call.

  2. The walkthrough

    You show us the tools and spreadsheets you use now. We show you KOVALA with work like yours in it and recommend a plan.

  3. Setup

    We set up your stages and fields, move your customers and open jobs in, connect the tools you keep and train your team. Support continues after launch.

How pricing works

A monthly plan
Plans range from sales and marketing up to the whole business. You pay for the plan that covers what you need.
A one-time setup fee
Covers fitting KOVALA to your process, moving your history in, connecting your tools and training your team.
AI included
Use the AI built into KOVALA or connect your company's own model. Both are included at no extra charge.

After the walkthrough, we tell you which plan fits and what setup costs. Anything built only for you is quoted separately.

Questions

Questions people ask

What will it cost?

A monthly plan and a one-time setup fee. Plans go from winning the work up to running the whole business, so you pay for the one that matches what you need. AI comes with every plan: use the AI built into KOVALA or connect your company's own model, at no extra charge. After the walkthrough, we tell you which plan fits and what setup costs.

What does the setup fee cover?

Fitting the stages, fields and names to how your team works, bringing your customers and open jobs over from the tools you use now, connecting the tools you keep, and training your team on their own records. The fee depends on how much of that your business needs.

What happens after I book a walkthrough?

A person from Tessellaite gets back to you within 24 hours to set up a 30-minute video call. You show us how work moves today, we show you KOVALA set up for work like yours, and afterwards we tell you which plan fits and what setup costs.

Will it work with the tools we already use?

Built in today: bringing your history in from a HubSpot, Salesforce, Pipedrive, Microsoft Dynamics 365, Zoho CRM or monday.com export, or any spreadsheet, and a live connection to HubSpot, Pipedrive, Jira or QuickBooks that syncs every 15 minutes, which we set up and check with you. For anything else, we build the connection for you and quote it separately.

Do we have to replace all our tools at once?

No. Start with the part of the business that hurts most. Tools KOVALA syncs with can stay, and you move each one over when you're ready.

Where will our data live?

In KOVALA's cloud, hosted and updated for you, with each company's records kept apart at the database. Your records stay yours, and an owner can export them to a spreadsheet file whenever they like. If you handle regulated data like CUI or patient records, tell us what your contracts require before any of it goes in.

Can you build something specific to our business?

Yes. When no suite covers it, we build it for you on the same record, like an app for your crew in the field, a connection to a system KOVALA doesn't sync with yet, or a tool only your business needs. It's quoted separately before we start.

What does Tessellaite do?

Tessellaite is the company that builds KOVALA, the software, and sets it up with you. We fit it to how you work, bring your history over, connect your tools and stay on for support. When you need something no suite covers, we build it on the same record. We're based in Mebane, North Carolina.

Bring us your messy business.

Book a walkthrough, and a person at Tessellaite will reply within 24 hours to set up a 30-minute video call.

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